Employee FAQs

RESTAURANT EMPLOYEE FREQUENTLY ASKED QUESTIONS

Common FAQs

How do I change my address?

Former Employees

Email your complete address (street address, city, state and zip code) to HRIS_Support@bobevans.com along with your Full Name, Employee ID or Last 4 digits of SSN, DOB and what location you worked.

Current Employees

Log into https://benet.bobevans.com. Go to D365 Employee Self Service (ESS) and Edit Personal Information in ESS to add your new primary address.

Benefits FAQs

Does Bob Evans Restaurants do employment or wage verification?

Yes, please go to https://www.cccverify.com to create a personal account and log in. This will allow you to access your own information, see who has been viewing your information, block access, provide verification information, and dispute errors.

  • Bob Evans Farms (employed before 04/27/17) Employer Code 15011
  • Bob Evans Restaurants (employed after 04/28/17) Employer Code 18963
  • Employee 800-367-2884
  • Social Service 800-660-3399
  • Verifiers 800-367-5690

Who do I contact about my benefits and/or COBRA?

Contact the Benefits Resource Center at 888-899-BOBE (2623)

How do I make changes to my benefits?

Log in to your account at www.MyBERBenefits.com or call the Benefits Resource Center at 888-899-BOBE (2623)

I’m no longer with Bob Evans Restaurants and I have questions about my 401K?

Please contact Prudential at 877-778-2100

How do I make payment for my benefit premiums?

Benefit premiums are paid through payroll deductions. When premiums cannot be collected through the normal payroll process, you will be billed directly to your home address on file. You will be responsible for remitting timely payment to Bob Evans’ third-party billing administrator.

If you do not pay your invoice by the Grace Period date, your benefits will be cancelled for non-payment, and your next opportunity to gain coverage would be through a qualifying life event, or annual enrollment.

You can make payment online at www.MyBERBenefits.com or mail in a check/money order to:

Bob Evans RestaurantsAttn: Direct Bill Administration PO Box 310512Des Moines, IA 50331

Paystub FAQs

How to access paystubs after April 2017 to present?

Go to https://online.adp.com/portal/login.html

How do I access my paystubs before May 2017?

Email or call payrollservices@bobevansfoods.com and 866-633-8634

Questions about my ADP Pay card?

Please contact ADP Wisely at https://mycard.adp.com or dial 866-313-6901

W2 FAQs

How do I access my W2?

All W2s are available online. Go to https://online.adp.com/portal/login.html

When will W2s be mailed out for the current tax season?

All W2’s are due to be postmarked to the impacted employees no later than January 31.

How do I change my address so this year's W2 is sent to my current address?

All address changes need to be completed before December 30th of the tax year. If your address has not been updated by December 31, a new W2 will not be printed and resent. However, you have the ability to print out/view the W2 online at https://online.adp.com/portal/login.html.

How do I access previous years W2s?

2017Go to https://online.adp.com/portal/login.html

2016 and beforeContact Bob Evans Foods at: payrollservices@bobevansfoods.com or 866-633-8634

How can I set up to receive my W2 electronically?

W2’s are viewable electronically to all users that have registered with ADP Employee Self Service through the following link https://online.adp.com/portal/login.html